As a Senior Events Coordinator, you will work on a client team under the direction of a Specialist, People Manager or Senior People Manager to establish and maintain procedures; may work concurrently with multiple meeting management teams and or clients. We’re always striving to find ways to do things better, ensuring our customers have the best experience possible, so we look to our employees to help us improve.

Principal Duties and Responsibilities can include:

• Develop proficiency with utilizing multiple registration systems, including Cvent
• Develop client/meeting timeline with input from project lead
• Maintain and report on timeline and action items
• Set up, maintain and distribute client meeting conference call agendas and minutes/communications
• Research and contact potential suppliers to support event(s)
• Research and gather estimates for budget planning and development
• Review contracts from suppliers and provide input to project lead
• Collect and maintain board/VIP communications and travel arrangements
• Manage special events hosted during meeting – i.e. dinners, special board meetings
• Manage and coordinate conference speakers
• Work with Exhibit/Sponsor manager on logistics and communications
• Accurately enter and maintain data to ensure accuracy and consistency of information
• Follow-up with registrants regarding outstanding payments pre- and post-event
• Produce auditable results by processing credit card transactions and applying check payments accurately and efficiently
  • Provide reconciliation reports and work with Accounting Department to generate invoices
• Maintain compliance with Payment Card Industry (PCI) policies and procedures
• Assist with various areas of registration projects, including inventory management, badge printing, on-site preparation, reporting, and communication
• Cross-train and assist as backup on an as needed basis for all registration clients
• Other duties as assigned

Minimum Requirements

• Bachelor’s degree, equivalent experience, or 2 years of meeting planning experience
• 1-4 years of customer service or meeting management related experience
• 2 to 4 years Cvent experience
• Strong organizational skills and ability to multi-task and prioritize
• Positive attitude and ability to be self-motivated
• Strong written and verbal communication and interpersonal skills
• Ability to interact well with internal and external clients
• Sound judgment
• Self-managed, adaptable and flexible
• Exhibit project management and leadership skills
• Experience in Microsoft applications

ESSENTIAL PHYSICAL FUNCTIONS

• Ability to travel up to 25%
• Sitting for long periods of time at a desk
• Rare but occasional lifting, up to 30 lbs

The Senior Event Manager is responsible for managing and supporting various events, from the beginning of conception through to the execution and final reconciliation, including budget.

This position is accountable for day-to-day operation of large scale/budget meetings, client management and reporting on ROI.

Principal Duties and Responsibilities

• Lead project manager for large scale projects (1,000+ attendees) with proven expertise in leading complex events, managing the planning, execution, and implementation of assigned event(s)
• Work with, lead and support the project team to ensure adherence to client and company standards
  Budget development, implementation, and wrap-up report development
• Responsible for building project timelines/plans and managing the project plan to drive team to meet client and vendor deliverables, as well as anticipate and manage when deadlines may be missed
• Be solution-oriented and forward thinking when responding to client questions or providing recommendations
• Maintain all historical data for assigned projects
• Analysis and reporting responsibilities of various conference data for client
• Supplier procurement and management of contracts to ensure quality and contractual compliance
• Oversee venue communications by managing or overseeing F&B, group resume, event specifications, housing, room block, and final invoice review
  May have sponsor/exhibitor fulfillment duties including prospectus development, exhibitor/sponsor communications, general services contractor and floor plan management
• May require speaker management to include speaker portal setup, timeline establishment, speaker communications, data collection, and speaker travel/registration management
• Work with Marketing department on collateral communications and development- theme, concept, design, and implementation
• Special event review, selection, and management
• Survey analysis and provide compilation of feedback to client
• On-site event execution to include staff assignments/management (planning team could be up to 30+ event staff), venue and supplier management, implementation of event logistics, exhibit/sponsor management, and speaker management, where applicable.
• Contract Signing Authority up to (50th percentile of average dollar range)
• Serve as direct supervisor for event managers/coordinators
• Other duties as assigned

Minimum Requirements

• Strong communication, networking skills and the ability to successfully manage stakeholder relationships and expectations
• 7+ years of meeting management with at least 3-5 years of planning large-scale events (1000+ attendees, $1MM+ budgets)
• Experience planning international events is a plus
• Experience with high-level, strategic conference and meeting planning
• Bachelor's degree or equivalent experience
• Knowledge of destinations, hotels and venues nationwide
• Calm and flexible approach to handling the stress of everchanging demands
• Strong organizational skills and ability to multi-task and prioritize
• Strong leadership skills
• Strong creative problem solving
• Strategic decision-making ability

Essential Physical Functions

• Prolonged periods of sitting at a desk and working on a computer
• Ability to travel at least 30%
• Ability to lift up to 30lbs